Author: Waqar Hussain

AI in IT Services

The Impact of AI on IT Services: Opportunities and Challenges

Artificial Intelligence (AI) has swiftly evolved from a futuristic concept to a transformative force reshaping industries worldwide. In the realm of IT services, AI is not just a buzzword—it’s a game-changer. From automating mundane tasks to bolstering cybersecurity, AI is revolutionizing…

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Windows 10 Support Is Ending: Your Transition Guide

Windows 10 Support Is Ending: Your Transition Guide

  Windows 10 has been a reliable operating system for years, but Microsoft is officially ending support on October 14, 2025. If you’re still using Windows 10, now is the time to start planning your transition to Windows 11 to ensure…

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DALL·E-2024-11-06-10.30.06-A-digital-artwork-depicting-the-theme-of-cybersecurity-and-ransomware-attacks.-The-image-should-show-a-shadowy-figure-representing-cybercriminals-stan

The Black Basta Ransomware Attack – A Cautionary Tale

As you may have heard, ransomware threats have become increasingly prevalent, posing significant risks to organizations worldwide. One such notorious group is the Black Basta ransomware gang, known for their sophisticated tactics and relentless attacks. This article aims to educate organizations…

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Optimizing Your IT Infrastructure

Optimizing Your IT Infrastructure: Best Practices for SMBs 

Running a small or medium-sized business (SMB) comes with its own set of unique challenges—especially when it comes to IT infrastructure. But don’t worry; optimizing your infrastructure doesn’t have to be a headache. In fact, with the right practices, you can…

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UK Takes Steps to Strengthen Country Cyber Security

UK Gets Tough on Cybersecurity

The UK government is getting tough on cyber security, with new legislation and updates to existing regulations. This is to protect critical services and digital infrastructure from the growing threat of cyber attacks.  Product Security and Telecommunications Infrastructure (PSTI) Act One…

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Crowdstrike and Microsoft

Crowdstrike and Microsoft: What we know about global IT outage

CrowdStrike just released an update that’s causing a Blue Screen of Death (BSOD) on about 20% of business Windows devices with their agent installed. Here’s what we know so far about the issue and affected industries and solutions. Affected Industries Technical…

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Cyber Security as a Service

CRES Cybersecurity As A Service – Protecting your Network and Data 

As digital solutions become more essential for all areas of life today, so do the cyber threats that challenge them. CRES Technology’s “Cybersecurity as a Service”, provides strong security for businesses to operate safely in the treacherous environment of the internet. …

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Optimized Network Operations

Optimized Network Operations: The Backbone of Efficient Infrastructure Services

Network operations are essential for infrastructure services, where every second matters, and downtime can cause both operational and financial damages. To a Tech Geek, Optimization of smooth network operations is like playing a symphony. Network operations serve as the silent guardians…

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Desktop Support - Features of Excellent User Support

Desktop Support Mastery: Features of Excellent User Support

As a business user, you know how frustrating it can be when your computer or system isn’t working as it should. That’s where Desktop Support comes in – the unsung heroes of the IT department. They’re the ones who can swoop…

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Small Business Strategies for Microsoft 365 Implementation

Comprehensive Microsoft 365 Strategy for SMBs and Startups

If you belong to a small and medium-sized business (SMB) or a startup, you probably know well that your type of organization often faces unique challenges in harnessing the full potential of digital tools. One such tool that has proven to…

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