IT Infrastructure Support Services


We provide well-rounded IT infrastructure services, customized for each client’s unique needs, business objectives and budget 

Proactive VS Reactive IT Infrastructure Support | What’s the difference?

Reactive IT support model allows organizations to buy a block of hours, and consume it on a needed basis. In this model, the IT support waits for problems to happen, instead of pre-emptively avoiding them. Understanding this flawed approach is especially important for small and medium-sized businesses.

Workflow automation

Proactive IT Infrastructure Support Services Cost Less

Many of our new clients faced operational challenges. Their IT support worked in a reactive way since they would wait for problems to happen and then fix them. This approach was costly and counterproductive. With our proactive approach, we take action to prevent operational challenges from ever happening.  

Proactive IT Service is logical
Costs Less
Can work with Hybrid Approach

Optimized Network Operations

In this connected world, a business can only run as smoothly as the infrastructure allows. Thus, an expertly managed network environment is critical. To ensure the health of your network, we take a proactive approach to perform routine preventative maintenance on devices and systems we support. 

Virtual and Physical Device Maintenance
Network Administration
24/7 Monitoring
Usage and Capacity Planning
Security Management
Onsite Support Available

Systems Administration

Our network Infrastructure services package includes maintaining your Active Directory and Exchange Servers, and administration of any business applications hosted on your cloud or on-premise servers. 

Infrastructure Help Desk
Active Directory Administration
24/7 Monitoring
Exchange Administration
Business Applications Administration

Cloud Managed Services

We offer a wide range of Cloud Managed Services to help businesses optimize their IT systems. We have expertise in working with multiple cloud platforms and provide tailored services to meet specific business needs. We provide proactive support to ensure smooth running of IT systems and allow businesses to focus on growth while we take care of the technicalities.

On-Premise to Cloud Migration
Cloud Infrastructure Management
Cloud Backup and Security
Cloud Monitoring and Automation

Cyber Security Services

CRES Technology ensures to keep you protected so that you can have peace of mind. We offer Cyber Security as a Service, which is a comprehensive set of capabilities to protect our customers. Combined with our Data Protection approach listed below, it mitigates risks and allows for pre-defined contingencies in case there is any cyber security breach. Learn more about CRES Cyber Security as a Service.

Endpoint Detection and Response
Remote Monitoring and Management Audit
Network Penetration Testing
Data Loss Prevention
Phishing Email Testing

Data Protection

CRES Technology implements and maintains your Data Loss Prevention (DLP) and Data Retention policies to help identify and protect your organization’s sensitive information. Our data replication and backup approach assure quick recovery from disasters or cyber security breaches.

Data Loss Prevention Policies
Data Replication and Backups
Data Retention Policies
Disaster Recovery Plans

Need more details? Contact Us

We are here to assist. Contact us by phone, email or via our social media channels.