As someone who has spent years helping businesses streamline their IT operations, I can’t help but empathize with the unique challenges Chicago SMBs face. Whether it’s a snowstorm shutting down operations or the infamous traffic delaying critical IT support, running a business…
Identity Security for SMBs: Why Protecting Microsoft 365 and Your IdP Is Now Priority One
In 2021, a small accounting firm in the Midwest fell victim to a phishing attack that compromised its Microsoft 365 credentials. Within hours, cybercriminals had accessed sensitive client data, sent fraudulent emails to customers, and disrupted operations for weeks. Stories like…
The New Windows Update Experience: Good News for Users, New Questions for IT
When a major Windows update is announced, it often sparks a mix of emotions. End users might cheer for promises of smoother performance and new features, while IT teams brace themselves for the potential chaos lurking beneath the surface. With the…
AI-Powered Cyberattacks: How Businesses Should Respond to Deepfakes and Faster Threat Campaigns
Businesses today rely heavily on digital tools, cloud platforms, and data to drive their operations and growth. However, many underestimate the risks posed by increasingly sophisticated cyber threats. From ransomware attacks to insider threats, the digital landscape is fraught with dangers…
Unified Endpoint Management for Hybrid Work: Why Desktop Support Now Starts with Device Intelligence
In the wake of hybrid work becoming the new norm, IT teams are grappling with an unprecedented challenge: managing an explosion of endpoints. From laptops and smartphones to IoT devices, the sheer variety and volume of devices accessing corporate networks have…
Anthropic’s Glasswing Changes the IT Conversation: AI Is Now a Cybersecurity Board Issue
As the founder and CEO of CRES Technology, I’ve spent years helping organizations navigate the ever-changing landscape of IT and cybersecurity. One thing I’ve noticed is how quickly the conversation has shifted in boardrooms. Not long ago, cybersecurity was seen…
AI-Ready IT Infrastructure: What SMBs Need Before Deploying Copilots and Agents
As the Director of IT Services at CRES Technology, I’ve seen my fair share of businesses eager to jump on the latest tech trends. It reminds me of a homeowner trying to install smart appliances in a house with no WiFi,…
vCIO vs. Traditional CIO: Which Makes More Sense for Your Business?
As the founder and CEO of CRES Technology, I’ve seen countless businesses struggle with one common challenge: keeping up with the rapid pace of technology while trying to make the right IT decisions. It’s like trying to fix a plane mid-flight—daunting,…
How Financial Firms in New York Benefit from Managed IT Services
As the founder and CEO of CRES Technology, I’ve had the privilege of working closely with financial firms in New York City. If there’s one thing I’ve learned, it’s that the pace of this city’s financial sector is unmatched. Deadlines are…
AI-Ready Managed IT: How Competent MSPs Help Businesses Move from AI Pilots to Real Operations
As the CEO of CRES Technology, I’ve seen many businesses get stuck in what I like to call “pilot purgatory.” It’s that frustrating stage where an AI project shows great promise during testing but never quite makes it to full deployment….
