Proactive Desktop Support

We offer proactive Desktop Support to ensure the health of your computers, phone systems, and mobile devices so that you don’t face any operational challenges.

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CRES Technology benefits for real estate

Proactive VS Reactive IT Support | What’s the difference?

Reactive IT support model allows organizations to buy a block of hours, and consume it on a needed basis. In this model, the IT support waits for problems to happen, instead of pre-emptively avoiding them. Understanding this flawed approach is especially important for small and medium-sized businesses.

Full User Managed Services

We provide proactive support for computers, phone systems, and mobile devices. Other support services include desktop and Office 365 cloud applications, configuring printers, copiers, and peripheral equipment, and troubleshooting issues with network connectivity. 

Workstation Support
Mobile Devices
Office 365 Support
Phone Systems
Cyber Security
Desktop Applications Support
Network Connectivity

Office 365 Management

Office 365 is more than Email and Office applications. It is loaded with productivity, collaboration, and security features that can transform any organization into a cutting-edge company. We are here to help you configure this powerful platform to your business needs, allowing you to take advantage of its extensive capabilities.

User Administration
Email Service Management
Intranet & Departmental Sites
Collaboration Support
Business Process Workflows
Content Retention Policies

Exchange Administration

With our Office 365 Productivity Support, in addition to email migration service, you get full administration of your Exchange services, including compliance management and mail protection.  We implement DKIM, DMARC, and SPF policies to protect against spoofing and assure recipients that the sender is authentic and content is legitimate.

Email Service Management
Exchange Policies Configuration
eDiscovery & Hold
Email Security

CRES SharePoint Support

SharePoint Support

CRES Technology has extensive experience in SharePoint development and administration. Our proprietary CRES Real Estate Solutions is a suite of SharePoint applications built for the Office 365 platform. With our depth of experience with SharePoint, we can quickly build and maintain your robust Intranet and Departmental sites as per your requirements. 

Collaboration
Document Management
Business Process Automation
Systems Integration
Bulk Migration Service

Teams Management

Teams is one of the fastest-growing applications in the world today. As remote work becomes a norm, Teams serves as a centralized hub for more organizations using the Microsoft 365 platform. We help our customers leverage the power of Teams by bringing together Office, One Drive, SharePoint, Office 365 Groups, Planner, Chat, Virtual Meetings, and so much more.

Need more details? Contact Us

We are here to assist. Contact us by phone, email or via our social media channels.

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