Reactive IT support is frequently a model where organizations buy a block of support hours. This approach rewards inefficiency and puts organizations at risk. We take a proactive approach to perform routine preventive maintenance on your computers, phone systems, and mobile devices. This service also includes desktop and Office 365 cloud applications, configuring your printers, copier, and troubleshooting issues with network connectivity.
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CRES prevents downtime with routine upkeep on all devices, keeping systems efficient.
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CRES covers deployment, troubleshooting, and configuration for desktops, Office 365, and network connectivity.
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CRES mitigates operational challenges for streamlined business operations.
We provide comprehensive support for users, their workstations, phone system, and mobile devices. This support also includes Office 365 applications, peripheral equipment, and troubleshooting issues with network connectivity.
Our Microsoft 365 support includes the following administrative functions including user administration, mobile device management, data management, compliance policies and legal hold.
- User and Groups Administration
- Email Service Management
- Data Retention Policies
- Litigation Hold
With CRES Desktop & User Support, you get full administration of your Exchange services, including Outlook and Exchange support, compliance management, and mail protection. This also includes implementing DKIM, DMARC, and SPF policies, so that you are protected against spoofing and assuring recipients that the sender is authentic, and content is legitimate.
- Email Service Management
- Exchange Policies Configuration
- eDiscovery and Hold
- Email Security
CRES Technology has extensive experience in SharePoint development and administration. This is evident by our proprietary CRES Real Estate Solutions, which is a suite of SharePoint applications built for Office 365 platform. Therefore, with our depth of experience with SharePoint, we can quickly build and maintain your own robust Intranet and Departmental sites as per your requirements.
Teams is one of the fastest-growing applications in the world today. With the introduction of Microsoft Copilot AI, you can do wonders with Teams and Copilot. We help our customers leverage the power of Teams and Copilot, by bringing together Office, One Drive, SharePoint, Office three sixty-five Groups, Planner, Chat, Virtual Meetings, Phone System, and so much more.
Data Loss Prevention (DLP) is both an art and science. It requires both knowledge, skill, and cutting-edge tools to implement and configure sound policies. With our extensive knowledge and experience with DLP, we can implement the appropriate DLP policies based on your business needs for confidential data. Several regulatory agencies require compliance with policies, such as HIPAA, PCI, and GDPR. CRES Technology is compliant with these policies and we assist our customers get compliant as well.
We provide comprehensive support for users, their workstations, phone system, and mobile devices. This support also includes Office 365 applications, peripheral equipment, and troubleshooting issues with network connectivity.
With CRES Desktop & User Support, you get full administration of your Exchange services, including Outlook and Exchange support, compliance management, and mail protection. This also includes implementing DKIM, DMARC, and SPF policies, so that you are protected against spoofing and assuring recipients that the sender is authentic, and content is legitimate.
- Email Service Management
- Exchange Policies Configuration
- eDiscovery and Hold
- Email Security
Teams is one of the fastest-growing applications in the world today. With the introduction of Microsoft Copilot AI, you can do wonders with Teams and Copilot. We help our customers leverage the power of Teams and Copilot, by bringing together Office, One Drive, SharePoint, Office three sixty-five Groups, Planner, Chat, Virtual Meetings, Phone System, and so much more.
Our Microsoft 365 support includes the following administrative functions including user administration, mobile device management, data management, compliance policies and legal hold.
- User and Groups Administration
- Email Service Management
- Data Retention Policies
- Litigation Hold
CRES Technology has extensive experience in SharePoint development and administration. This is evident by our proprietary CRES Real Estate Solutions, which is a suite of SharePoint applications built for Office 365 platform. Therefore, with our depth of experience with SharePoint, we can quickly build and maintain your own robust Intranet and Departmental sites as per your requirements.
Data Loss Prevention (DLP) is both an art and science. It requires both knowledge, skill, and cutting-edge tools to implement and configure sound policies. With our extensive knowledge and experience with DLP, we can implement the appropriate DLP policies based on your business needs for confidential data. Several regulatory agencies require compliance with policies, such as HIPAA, PCI, and GDPR. CRES Technology is compliant with these policies and we assist our customers get compliant as well.
Desktop Support Mastery: Features of Excellent User Support
As a business user, you know how frustrating it can be when your compu
