NYC Managed IT Services

We've been using CRES IT Services since 2021 We appreciate their quick attention to helpdesk tickets and solving technical problems. They worked with usto define e IT strategy that has given us flexibility & scalability as our business has grown. One great example of CRES helping with our IT strategy is the implementation of the well-thought-out Microsoft 365 Groups, which reflected our ideal organizational structure in Teams and SharePoint-based Intranet. Theyre certainly helping us become more productive!

CRES has been precisely what we needed - a true extension of our IT department. They helped us seamlessly migrate our users from G-Suite and multiple Microsoft 365 tenants into a single consolidated Microsoft 365 environment. They are all sleeves rolled up to tackle each challenge and opportunity as it arises.

We've been using CRES IT Services for more than three years and the team is courteous, prompt, and professional. Their engineers always deliver quality work, and I can only rave over the high standards that they have maintained relative to our hardware and software. Their level of dependability and high-quality service is truly outstanding compared to other service providers of our past. We look forward to continuing a long-lasting relationship with CRES Technology.

CRES has been managing our servers for more than seven years. During this period they migrated and upgraded our MRI servers smoothly and securely. They are well familiar with supporting real estate business systems such as MRI, and we are happy with their guidance and support. Their team responds in a timely and professional manner.

CRES is a great PropTech company. We have been engaged with them since 2012. During these years they have managed our support very professionally. CRES Real Estate Solutions software has been very useful in managing our data, documents, business processes, and business intelligence. We're further exploring their integrated Workflow Automation Solution to streamline our business processes and facilitate due diligence. They are a professional and reliable IT organization. I would definitely recommend CRES Real Estate Solutions to our peers in the industry.

CRES has been helping us with all our IT support & we can fully recommend their friendly staff. Always available on the phone & when we have called them out, they have always managed to fix our problems. We are very pleased since we changed our IT support supplier. When they say they will do something they will do it, and always follow up with a call to see if everything is okay.

We were looking for a software solution that was easy to integrate with existing systems and would allow centralized viewership of data. CRES has been that solution. CRES not only provided a unique solution to our problem but has also kept our costs significantly lower. CRES Technology has not only been a great solutions provider but has also become a great business partner.

I can say without a doubt, that acquiring your services was a good decision. With your help, we have come a long way toward truly embracing technology. Your business acumen in our industry has been particularly helpful in streamlining our business processes and making us more efficient.

Thanks for helping us adopt SharePoint, by developing a tool that captures our Asset Life Cycle so effectively. We love the new Deal Sheet report which is so much better than what we were using in the past.

You have done a great job in transitioning us towards a paperless office. The development of the Legal Entity Management Tool is a great accomplishment that allows us to see all relevant information and documents for any legal entity on one web page.

We recently transitioned from our previous MSP to CRES Technology and couldn’t be happier. I’m really impressed with their transition and onboarding process, as well as helpdesk support. Before signing an agreement with us, they performed a free IT Services Analysis to help us envision the ideal future state for our company. They proactively performed a Gap Analysis for our IT services and proposed both short-and long-term solutions for us in a collaborative effort. They're always willing to listen and talk through options to determine the best path forward. Support is instantly available from their knowledgeable resources via phone, email, and Teams

A truly professional company who have taken time and effort to learn the requirements of our business and has tailored its service accordingly. All the support calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring to know they are available when needed. They will work through day and night to solve any issue that may occur to ensure your business runs as smoothly as possible.